Decision Making and the Enneagram
Decision making is one of the most important tasks that employees and leaders of all levels do on a daily basis. This becomes particularly challenging when the information you have available is incomplete or contradictory and when the time is short and the impact of the decision is high.
This topic area includes:
- Decision-Making Model
- Productive Uses of Each Center of Intelligence
- Misuses of Centers for Each Enneagram Style
Decision-Making Model

Being able to make wise decisions quickly and to do so in the context of the organization's culture is a crucial skill. The seven Competency Components of Make Optimal Decisions show you how to develop even more refined skills when you make decisions.
Seven Components of Optimal Decision Making
- Using Your Head to Make Rational Decisions
- Using Your Heart by Listening to Yourself and Others
- Using Your Gut by Trusting Your Instincts
- Making Wise Decisions by Integrating Your Head, Heart, and Gut
- Understanding the Organizational Culture
- Honoring the Organization's Decision-Making Authority Structure
- Factoring in the Context of the Decision
Productive Uses of Each Center of Intelligence
When we use our three Centers of Intelligence in productive ways and then listen to and integrate the wisdom that comes from each of them, we optimize our decision making at work and in our personal lives. Each Center of Intelligence has three primary purposes, and these are described below:
-
HEAD CENTER
- Objective analysis
Understanding data without bias
Astute insight
Understanding the meaning and implications of data
Productive planning
Structuring sets of activities effectively
HEART CENTER
- Empathy
Identifying with and understanding another person's feelings
Authentic relating
Relating without pretense
Compassion
Heartfelt kindness toward another person
BODY (GUT) CENTER
- Taking effective action
Taking well-chosen and timely action
Steadfastness
Being firm and resolute
Gut-knowing
Having a clear and trustworthy instinctive response
Misuses of Centers for Each Enneagram Style
Although we all can misuse each Center of Intelligence, each Enneagram styles tends to misuse each Center in highly predictable ways. The following information describes how individuals each Enneagram style specifically misuse the Center of Intelligence from which the style arises.
Head Center Styles
| Style | Ideal Use of Head Center |
Common Misuse of the Head Center |
Development Activity |
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Objective analysis | Overanalysis The exhaustive collection and examination of data |
Remember that logical analysis is not necessarily objective; logic can have its own bias, depending on the logic used, and this dramatically affects your decision making. |
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Astute insight | Projection The attribution of one's own motives and behavior to other people without recognition of doing so |
Learn to differentiate your projections from objective insights by honestly examining your own feelings and motivations. This is help you clarify your intentions and allow to make better decisions. |
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Productive Planning | Overplanning Excessively planning and overscheduling |
Make a decision and a plan, then stick to both; focus your mind. |
Heart Center Styles
| Style | Ideal Use of Heart Center |
Common Misuse of the Heart Center |
Development Activity |
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Empathy | Emotional manipulation Consciously or unconsciously trying to orchestrate the behavior of others through the calculated use of emotions |
Examine your motivation for needing to know exactly what others are thinking and feeling when making decisions. |
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Authentic Relating | Playing roles Relating to others through an image or role rather than one's true self |
Share your real feelings (including your anxieties) related to the decisions you must make; this will help dismantle the overly confident image you have created that creates a barrier between you and others. |
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Compassion | Oversensitivity Being excessively emotional and overidentifying with feelings |
Remember that too much emotionality does not help either you or others when making decisions. |
Body Center Styles
| Style | Ideal Use of Body Center |
Common Misuse of the Body Center |
Development Activity |
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Taking effective action | Excessive action Taking too much strong, immediate, direct action |
Don't rush into decisions, and don't make overly complex decisions when simple solutions work just as well. |
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Steadfastness | Passivity Being inert, non-reactive, and accommodating |
Without being stubborn, hold firm on decisions you truly believe are best, even in the face of opposition and conflict. |
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Gut-knowing | Reactivity Reacting too strongly or quickly, verbally and emotionally, without sufficient deliberation |
Learn to honor your deeper gut reactions by asking yourself what it is that you know very deeply to be true; be extremely watchful when you react too quickly. |















